Terms of Service

1. General provisions

These Terms of Service (the "Terms") govern the use of the Studus learning platform (the "Service" or "Platform"), available at www.studus.eu and through related applications (in particular admin.studus.eu and app.studus.eu).

Studus is a product operated by CREBISO | corp.systems s.r.o., a company registered in the Slovak Republic (the "Provider"). Full identification details (company ID, VAT ID, registered seat) are available on request at info@crebiso.com.

By registering an account, accessing, or otherwise using the Service, you (the "User") confirm that you have read and understood these Terms and agree to be bound by them in full. If you do not agree with any provision, you must not use the Service.

The Service is provided as Software as a Service (SaaS). The Provider grants the User a limited, non-exclusive, non-transferable license to access and use the Service for the duration of the subscription and in accordance with these Terms.

These Terms constitute a legally binding agreement between the User and the Provider. The User represents that they have the legal capacity to enter into this agreement and, if acting on behalf of an organization, that they are duly authorized to bind that organization.

2. Description of the service

Studus is a multi-tenant learning platform (Learning Management System, LMS) built for training companies, HR/L&D teams, as well as schools and universities (in university mode, the platform only adapts terminology — courses are labeled "subjects"; it is not a full academic information system).

The platform currently includes, in particular:

• Courses — including lessons and lectures, with a native slide editor and attachments (video, text, images, downloadable files).
• Tests and quizzes — 7 question types, time limits, randomized order, and a practice mode with unlimited attempts.
• Assignments — with grading and manual review of open-ended answers.
• Certificates — with custom design and optional validity/expiry.
• Mandatory (compliance) training — with an actually enforced "mandatory" flag and automatic reminders before expiry.
• Registration forms with public self-enrollment.
• Calendar and reports.
• AI-assisted features — generating a draft outline, lessons, and quiz questions (see the terms of use in section 10).

Users activate features and modules as needed. New features may be added over time and existing ones adjusted at the Provider's discretion; material changes are communicated under section 14.

The Service is provided "as is", with commercially reasonable (best-effort) availability. The Provider does not guarantee uninterrupted or error-free operation.

3. Registration and accounts

An organizational account in Studus corresponds to one tenant. The account creator becomes the primary administrator.

The administrator manages users within their organization — in particular students, trainers, and managers — assigns roles and permissions, and is responsible for the organization's compliance with these Terms and applicable law, including any required student consents.

The User must provide accurate and current registration details and take reasonable care to protect login credentials from misuse. The holder of the organizational account is responsible for all activity under the account, including actions by authorized administrators and trainers.

The Provider reserves the right to refuse registration, or to suspend or terminate an account that violates these Terms, provides false information, or is misused for unlawful purposes.

4. Pricing and payments

The Service operates on a monthly subscription model.

• Base plan: starting at €59/month for 15 users.
• Additional users: +€4/month for each additional user above 15.
• Courses: no limit on the number of courses.
• Storage: the base plan includes 5 GB; additional storage can be purchased in 5 GB blocks for €4.99/month (see section 5).
• AI credits: depending on the chosen mode, either (a) via the Provider's API key, where AI features are billed based on actual usage, or (b) via BYOK (the User's own API key with their chosen AI provider), in which case the Provider does not bill AI usage — the User pays their AI provider directly.
• Larger institutions: for higher volume, integrations, or specific requirements, we prepare an individual price quote or license.

Prices are shown in EUR excluding VAT; VAT is added as required by law. Invoices are issued and delivered electronically to the account email.

Price changes are announced to existing subscribers with at least 30 days' notice.

The User is responsible for the accuracy and currency of payment and billing details.

5. Storage and data limits

The base plan includes 5 GB of storage for the organization's data (courses, attachments, videos, documents, and other media).

• Additional storage can be purchased at any time in 5 GB blocks for €4.99/month.
• Storage applies collectively across all modules and content within the account.
• When approaching or exceeding capacity, a warning is shown in the app.
• To upload further content, additional storage must be purchased or existing space freed up.

6. Paid add-ons

Beyond the base plan, additional modules and AI extensions can be activated.

• They are activated for an additional fee per the price list, or — for AI features on the Provider's key — based on actual usage.
• Activation mid-billing-period is charged pro rata for the remaining days.
• Deactivation takes effect from the next billing period; the module remains accessible until the end of the current period.
• Data from a deactivated module is retained for 30 days; after that period it may be permanently deleted unless the module is reactivated.

7. Payment terms and late payment

7.1 Due date

Invoices are due within 14 days of issue.

7.2 Consequences of late payment

1. After 7 days overdue: an automatic reminder is sent to the billing email.
2. After 30 days overdue: the account is suspended and switched to read-only mode; new data cannot be created or modified.
3. After 90 days overdue: data is scheduled for permanent deletion, with a final notice and a 30-day grace period to remedy or export.

7.3 Late payment interest

The Provider reserves the right to charge late-payment interest of 0.05% of the outstanding amount per day of delay, starting the day after the due date. The Provider is also entitled to reimbursement of reasonable collection costs.

8. User content and data

9. Data protection

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on the protection of personal data.

• For administrator/billing account data, the Provider acts as controller.
• For organizational content, which in particular includes student data (test results, course progress, certificates), the Provider acts as processor on behalf of the User, who is the controller of that data and is responsible for the lawfulness of its processing, including any required consents.
• Data is hosted on infrastructure in the EU.
• A Data Processing Agreement (DPA) is available on request at info@crebiso.com.

Details on the processing of personal data are set out in the separate Privacy Policy, which forms an integral part of these Terms.

10. Artificial intelligence (EU AI Act)

Studus provides AI-assisted features, in particular generating draft course outlines, lessons, and quiz questions. These features operate either through AI providers the Provider works with (such as OpenAI or Anthropic), or through the User's own API key (BYOK) — see section 4.

When using AI features, the following principles apply in particular:

• AI outputs are drafts and an aid to content creation — not finished, binding content. Before publishing or use, they require human review and approval (by a trainer, course author, or administrator).
• An AI output is not, on its own, a basis for grading students or for decisions with a legal or otherwise significant effect on a student (e.g., granting or refusing a certificate, an exam result). The final decision in such cases is always made by a human.
• The Provider takes care to comply with Regulation (EU) 2024/1689 (the AI Act), in particular regarding transparency and the prohibition of prohibited AI practices under that Regulation. AI features are clearly presented as AI-assisted at the point of use within the Studus interface. Because the resulting content is reviewed and approved by a human before publication (the User, as author and controller), the User is responsible for labeling published content as AI-generated toward end users where the law requires it.
• Personal data included in the inputs or outputs of AI features is processed in accordance with GDPR and section 9 of these Terms.
• The User is responsible for the appropriate, lawful, and ethically acceptable use of AI outputs within their organization, including reviewing them before publication and ensuring compliance with the rules of the institution using Studus.

11. Intellectual property

All rights to the Service (the Studus name, logo, branding, source code, UI design, documentation) are the exclusive property of CREBISO | corp.systems s.r.o.

Subject to compliance with these Terms, the User is granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its internal purposes during the subscription.

The User agrees not to:

• copy, reproduce, or replicate the Service;
• modify, translate, or create derivative works;
• reverse engineer or decompile the Service;
• redistribute, sublicense, rent, or sell rights to third parties;
• remove or alter proprietary notices;
• use the Service to develop a competing product.

Any feedback, ideas, or suggestions may be used by the Provider without any obligation of compensation or attribution to the User.

12. Limitation of liability

To the maximum extent permitted by law:

• The Provider's total aggregate liability shall not exceed the fees paid over the preceding twelve (12) months before the event giving rise to liability.
• The Provider is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profit, goodwill, data, or business opportunities.
• The Provider is not liable for data loss caused by the User's own actions (accidental deletion, misconfiguration, compromised credentials).
• The Provider is not liable for content created or uploaded by Users, nor for results or decisions based on that content, including AI feature outputs — these are always subject to human review and approval (see section 10).

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Termination

13.1 Termination by the User

• The User may cancel the subscription at any time, subject to a 1-month notice period.
• Cancellation takes effect at the end of the billing period, but no earlier than the expiry of the 1-month notice period.
• The Provider does not refund unused portions of a period.

13.2 Termination by the Provider

• The Provider may terminate an account for material breach of these Terms, with 14 days' prior notice and an opportunity to cure. If the breach is not cured, termination takes effect after that period.
• The Provider may terminate an account immediately, without notice, in the case of unlawful use of the Service, a security threat, or fraud.

13.3 Effects of termination

Upon termination, the User's right to access the Service ends. A data export may be requested within 30 days of termination (see section 8). Provisions that by their nature should survive termination remain in effect (in particular sections 8, 9, 11, 12, and 15).

14. Changes to these terms

• Changes are announced at least 30 days in advance, by email to the account and/or in the app.
• Material changes (pricing, liability, data processing, termination) are explicitly flagged and communicated.
• Continued use of the Service after the effective date constitutes acceptance of the changes.
• If you do not agree with the changes, stop using the Service and cancel your subscription before the effective date.

The current version is always available at www.studus.eu/terms-en.html.

15. Governing law

These Terms are governed by the laws of the Slovak Republic, without regard to conflict-of-law rules. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the competent courts of the Slovak Republic.

Where the User is a consumer under applicable law, the mandatory consumer protection provisions of their country of residence also apply to the extent they provide a higher level of protection. Nothing here excludes non-waivable consumer rights.

If any provision is found invalid or unenforceable, the remaining provisions remain in full force and effect.

16. Contact

For questions or requests regarding these Terms, contact us:

• Email: info@crebiso.com
• Operator: CREBISO | corp.systems s.r.o. (product: Studus)

For questions about data protection, see our Privacy Policy or contact us at info@crebiso.com.